- The Front Desk Executive is responsible for managing daily front desk operations at a PG accommodation, assisting residents, handling enquiries, maintaining records, and ensuring smooth communication between residents and management.Key Responsibilities
- Welcome residents, visitors, and guests.
- Handle phone calls, enquiries, and room booking requests.
- Manage resident check-in and check-out procedures.
- Maintain resident details, room allocation records, and visitor registers.
- Coordinate rent payments and maintain payment records.
- Address residents’ complaints and resolve basic issues.
- Coordinate with housekeeping, maintenance, and security staff.
- Monitor daily PG operations and report issues to management.
- Ensure the reception area is clean and organized.
- Valuable communication and interpersonal skills.
- Basic computer knowledge, including MS Excel and Word.
- Good organizational and record-keeping skills.
- Customer service and problem-solving abilities.
- Kannada, English, and Hindi language skills are an advantage.
- Minimum PUC/12th pass; graduates preferred.
- Freshers can apply.
- Previous front desk or hospitality experience is an advantage.