Job Description: Operations Manager

Capture Iconic Productions Pvt. Ltd.

Location: Bhubaneswar, Odisha
Employment Type: Full-Time
Experience: 1–3 Years
Department: Operations & Client Management

About Capture Iconic

Capture Iconic is a creative agency specializing in video production, photography, branding, social media marketing, content creation, and advertising. We collaborate with brands across industries to create impactful visual content and marketing campaigns.

About the Role

We are looking for a highly organized, proactive, and responsible Operations Manager to oversee our day-to-day operations, manage client communication, and ensure the smooth execution of projects.

You will act as the central point of coordination between clients, creative teams, production teams, editors, designers, and management. Your responsibility will be to ensure that every project moves smoothly from briefing to execution and final delivery.

Key Responsibilities

1. Client Management

- Act as the primary point of contact (POC) for assigned clients.
- Handle client communication through calls, WhatsApp, emails, and meetings.
- Understand client requirements and communicate them clearly to internal teams.
- Manage client feedback, approvals, and follow-ups.
- Maintain strong client relationships and ensure client satisfaction.

2. Operations & Workflow Management

- Oversee the complete workflow of ongoing projects.
- Create project timelines, task lists, and delivery schedules.
- Assign tasks and coordinate with relevant team members.
- Track project progress and ensure deadlines are met.
- Identify workflow bottlenecks and take corrective action.
- Ensure projects move forward without constant intervention from management.

3. Team Coordination

- Coordinate with content strategists, graphic designers, video editors, photographers, cinematographers, and marketing teams.




- Monitor pending tasks and follow up with team members.
- Establish clear priorities and responsibilities.
- Keep the team aligned with project timelines and client expectations.

4. Shoot & Production Coordination

- Coordinate shoot schedules, locations, equipment, talent, and crew availability.
- Ensure all pre-production requirements are completed before shoots.
- Communicate shoot plans to clients and internal teams.
- Follow up on post-production and final deliverables.

5. Quality & Delivery Management

- Ensure deliverables match the approved brief and client expectations.
- Coordinate internal reviews before sending work to clients.
- Manage revisions and approval cycles.
- Maintain accurate records of project status and final deliveries.

6. Reporting & Process Improvement

- Maintain project trackers, client records, and operational documents.
- Prepare regular progress reports for management.
- Develop and maintain standard operating procedures (SOPs).
- Identify opportunities to improve team productivity and operational efficiency.

Required Skills

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Client servicing and relationship management skills.
- Effective team coordination and time management.
- Strong follow-up, problem-solving, and decision-making abilities.
- Ability to manage multiple projects under tight deadlines.
- Proficiency in Google Workspace, Microsoft Office, and digital project management tools.




- A strong sense of ownership, accountability, and attention to detail.

Qualifications & Experience

- Bachelor's degree in Business Administration, Marketing, Management, Communications, or a related field.
- 1–3 years of experience in operations, project management, client servicing, or agency coordination.
- Experience in a creative agency, digital marketing agency, advertising agency, or production house will be an advantage.

Candidates with exceptional organizational and communication skills may also be considered for entry-level opportunities.

What We're Looking For

We need someone who:

- Takes initiative instead of waiting for instructions.
- Can organize multiple projects and keep everything on track.
- Communicates confidently with clients and team members.
- Takes responsibility for deadlines and deliverables.
- Can anticipate problems and find practical solutions.
- Understands that managing operations means ensuring work actually gets completed—not simply maintaining a task list.

Your mission: Keep clients, teams, projects, and deadlines connected.

What We Offer

- Opportunity to work with brands across multiple industries.
- Exposure to creative production, marketing, branding, and advertising.
- Direct interaction with clients and agency leadership.
- A dynamic, fast-paced creative work environment.
- Opportunities for career development and career growth.
- Potential to grow into a senior operations or management role.

Compensation: Based on experience, skills, and capabilities.

How to Apply

Send your resume to:

[email protected]

Email Subject: Application — Operations Manager | Capture Iconic

Capture Iconic Productions Pvt. Ltd.
Creating Stories. Building Brands. Delivering Results.

Pay: ₹15,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Operations Manager (Bhubaneswar)
🏢 Capture Iconic Productions
📍 Bhubaneswar