Current Role of Medical Social Worker

As a Medical Social Worker responsible for managing the IPF& Signet health Care fund (SHCF).

Key responsibilities include:

Experience -Fresher or 1 Year Plus Experience

Degree -Bachelor's Degree in Social Work (BSW)

1. Patient Case Assessment & Financial Concession

- Analyzing patient cases for eligibility under IPF& SHCF-funded medical assistance.
- Verifying and scrutinizing all necessary documents submitted for financial concession (e.g., income proof, identification, Ration card, Bank Statement, Salary slip/letter, Mediclaim detail, treatment cost).
- Registering patient cases on the designated online portal.
- Providing discharge entries on the portal and maintaining post-discharge documentation.

2. Counseling & Family Support

- Providing financial counseling to patients and their families regarding hospital expenses and available assistance schemes.
- Guiding them through the application and documentation process.
- Offering emotional support during financial or treatment-related distress.

3. Coordination with Internal & External Stakeholders

- Coordinating with the finance team to clear patient dues under the SHCF and IPF fund.
- Liaising with other hospital departments (e.g., billing, Wards, admissions) to ensure smooth processing of concessional cases.

· Liaise withFinance department for updating concession details

- Referring eligible cases to external charitable trusts, NGOs, or other funding agencies for additional medical assistance.
- Maintaining ongoing communication with external partners and stakeholders for patient welfare.

4. In-Hospital Support & Monitoring

- Conducting regular ward rounds to identify and follow up on patients who may require financial aid.
- Collecting prescriptions,



discharge summaries, and other relevant medical documents from wards.
- Assisting in shifting eligible patients to earmarked concessional class beds as per hospital policy.
- Keeping track of pending documents and following up with families or departments for timely submission.

Education -Bachelor's Degree in Social Work (BSW)

5. Documentation & Reporting

- Maintaining accurate and organized case records, including medical and financial documents.
- Compiling and submitting monthly reports on SHCF fund and IPF fund utilization, patient support provided, and departmental coordination.
- Ensuring compliance with SHCF, IPF policy guidelines, and hospital protocols.

Role: Assistant to Social Work Department

Primary Responsibilities:

- Patient Interaction & Basic Support

· Greet and assist patients and their relatives regarding financial aid and concession procsses.

· Assisting in initial patient and family interaction to collect basic socio-economic details.

· Helping patients fill out application forms for concession or medical assistance.

· Guiding patients and relatives about the document submission process.

- Documentation & Follow-Up

· Collecting and organizing required documents (ID proof, income certificate, ration card, etc.).

· Following up with patients or their families for missing or pending documents.





· Maintain proper filing of physical and digital records under the supervision of the Medical Social Worker

3. Ward-Level Support

· Conduct regular ward visits to support social workers in identifying eligible patients.

· Collecting prescriptions, admission notes, and discharge cards from the wards as needed..

· Assisting in shifting patients to earmarked concessional class beds under IPF scheme.

- Coordination & Communication

· Supporting the social worker in coordinating with other departments like billing, admission, wards, pharmacy, etc.

· Assisting in referring cases to NGOs, trusts, or government schemes when directed.

- Portal Entry & Data Handling
- Entering basic patient details into the online portal under supervision.
- Updating status of document submission and case progress.
- Assisting in case registration and closure entries under guidance.
- Administrative & Reporting Support
- Assisting in preparing daily logs or checklists of patients under follow-up.
- Helping in compiling data for monthly or weekly departmental reports.
- Performing other clerical or support tasks as assigned by the department head.

Education -Bachelor's Degree in Social Work (BSW) one year plus experience

[email protected]/ [email protected]/[email protected]

Contact Details -+91-XXXXXXXXXX/022 62670557

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:

- Provident Fund

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor's (Required)

Experience:

- total work: 1 year (Preferred)

Work Location: In person

📌 Medical Social Worker (Mumbai)
🏢 Holy Family Hospital, Bandra
📍 Mumbai