- Hospitality Training: Train and mentor staff on hospitality etiquette, guest handling, professional conduct, and service standards.
- Front Desk Operations: Demonstrate expertise in front desk procedures, guest relations, and visitor management.
- Team Grooming: Develop staff communication, interpersonal skills, presentation, and professional behaviour.
- Guest Experience: Ensure consistent hospitality standards while handling guests, visitors, and special guests.
- Training Materials: Develop and implement practical training sessions, guidelines, and standard operating procedures.
- Quality Monitoring: Evaluate staff performance, identify training gaps, and provide continuous feedback.
- Service Excellence: Establish a culture of courteous, efficient, and professional hospitality.

Required Skills & Qualifications

- Minimum 5 years of relevant experience in the hospitality industry, particularly front desk operations.




- Proven expertise in training, coaching, and mentoring hospitality staff.
- Hotel Management qualification preferred.
- Excellent proficiency in Kannada, English, and Hindi.
- Basic working knowledge of MS Excel and email communication.
- Robust communication, interpersonal, leadership, and presentation skills.
- Ability to identify service gaps and improve team performance through effective training.

Key Expectation: A hands-on hospitality professional who can not only deliver excellent service but also train and develop others to consistently maintain high hospitality standards.

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Senior Guest Service Manager (Bengaluru)
🏢 ISKCON Bangalore (Hare Krishna Hill)
📍 Bengaluru