Customer Service Executive – International Voice Process

Location: Airoli, Navi Mumbai, Maharashtra
Job Type: Full time
Experience: 6 Months to 1 Year
Salary: ₹4 LPA + Night Shift Allowance
Qualification: Any Graduate
Joining: Immediate Joiners Preferred

We are hiring experienced and customer-focused candidates for the position of Customer Service Executive – International Voice Process at our Airoli, Navi Mumbai location.

Candidates with a minimum of 6 months to 1 year of experience in an International Voice Process are eligible to apply. Immediate joiners will be preferred.

Roles and Responsibilities

- Handle customer queries through inbound calls.
- Provide accurate and timely resolutions to customer concerns.
- Maintain professional communication and deliver a positive customer experience.




- Document customer interactions and update records accurately.
- Follow company policies, process guidelines, and quality standards.

Eligibility Criteria

- Minimum 6 months to 1 year of experience in an International Voice Process.
- Good English communication skills.
- Willingness to work in rotational shifts, including night shifts.
- Customer-focused attitude and problem-solving skills.
- Immediate joiners preferred.

Salary and Benefits

- Annual CTC: ₹4 LPA.
- Night Shift Allowance as per company policy.
- Cab facility available.
- Full-time employment opportunity.

Pay: ₹25,000.00 - ₹27,000.00 per month

Work Location: In person

📌 International voice process (Airoli)
🏢 Outpace Consulting
📍 Airoli