Job Title: Housekeeping Manager

Company Name: Chayan Karo India Private Limited
Job Type: Full-time
Department: Housekeeping / Facility Management
Experience Required: 3–5 Years (Housekeeping or Facility Management)
Location: Lucknow
Salary: As per experience and company standards

Job Summary

Chayan Karo India Private Limited is looking for a disciplined, proactive, and experienced Housekeeping Manager to oversee daily housekeeping operations and ensure the highest standards of cleanliness, hygiene, safety, and workplace maintenance.

The selected candidate will be responsible for managing housekeeping staff, allocating duties, monitoring performance, conducting regular inspections, maintaining cleaning schedules, controlling inventory, and ensuring that all assigned areas remain clean, organized, and hygienic at all times.

We are looking for a candidate with strong leadership skills, attention to detail, problem-solving abilities, and a serious approach towards work discipline, accountability, and operational excellence.

Key Responsibilities

1. Housekeeping Operations Management

- Supervise and manage all daily housekeeping activities to ensure high standards of cleanliness, hygiene, and maintenance.
- Prepare and implement daily, weekly, and monthly cleaning schedules.
- Ensure proper cleaning and maintenance of offices, washrooms, common areas, corridors, floors, furniture, and other assigned premises.
- Conduct regular inspections to identify and resolve cleanliness issues immediately.
- Ensure that all housekeeping activities are completed within the prescribed timelines and quality standards.

2. Staff Management and Discipline

- Manage, supervise, and allocate daily duties to housekeeping staff according to operational requirements.
- Monitor staff attendance, punctuality, grooming, discipline, and overall performance.
- Ensure that every team member follows assigned duties, company policies, and standard operating procedures (SOPs).
- Conduct staff briefings and provide regular training on cleaning techniques, hygiene practices, safety, and professional conduct.
- Take timely corrective action in cases of negligence, poor performance, absenteeism, or repeated violations of work standards.

3. Quality Control and Hygiene Standards

- Maintain strict cleanliness and hygiene standards across all designated areas.
- Conduct scheduled and surprise inspections to verify the quality of cleaning work.
- Identify gaps in service quality and implement corrective and preventive measures.
- Ensure washrooms, pantry areas, waste disposal points, and high-traffic areas receive proper attention.




- Maintain inspection checklists and ensure that recurring issues are permanently resolved.

4. Inventory and Material Management

- Monitor stock levels of cleaning materials, chemicals, tools, equipment, and consumables.
- Maintain accurate records of material consumption, stock availability, and issued supplies.
- Raise purchase or replenishment requests in advance to avoid shortages.
- Prevent unnecessary wastage, misuse, theft, or unauthorized consumption of company materials.
- Ensure proper storage, handling, and usage of cleaning chemicals and equipment.

5. Safety and Compliance

- Ensure that all housekeeping staff follow workplace safety guidelines and proper cleaning procedures.
- Ensure the safe handling, dilution, storage, and use of cleaning chemicals.
- Provide and monitor the use of appropriate personal protective equipment (PPE), wherever required.
- Ensure wet-floor warning signs and other necessary safety precautions are used.
- Report accidents, hazards, equipment damage, and unsafe conditions to the concerned authority immediately.

6. Reporting and Documentation

- Maintain daily housekeeping reports, staff attendance records, inspection checklists, and material consumption registers.
- Submit regular reports on cleaning quality, manpower deployment, pending issues, and corrective actions.
- Escalate major operational issues, staff shortages, maintenance concerns, and hygiene risks to management without delay.
- Maintain proper documentation of complaints, inspections, staff training, and material usage.
- Ensure transparency and accuracy in all operational records.

7. Complaint Handling and Coordination

- Respond promptly to housekeeping-related complaints and ensure timely resolution.
- Coordinate with administration, facility management, security, maintenance, and other departments as required.
- Monitor pending complaints until they are fully resolved.
- Ensure that management instructions are implemented accurately and within the specified deadlines.

8. Accountability and Performance Management

- Take complete responsibility for the cleanliness and housekeeping standards of all assigned areas.
- Ensure that no cleaning task remains incomplete without proper communication or justification.
- Identify recurring operational problems and implement long-term solutions.




- Maintain transparent accountability among team members for assigned duties and performance.
- Ensure continuous improvement in productivity, service quality, staff discipline, and cost efficiency.

Required Qualifications and Skills

- Graduate preferred; candidates with relevant housekeeping or facility management qualifications may also apply.
- Minimum 3–5 years of relevant experience in housekeeping supervision or management.
- Previous experience managing a housekeeping team and handling daily operations is essential.
- Strong leadership, communication, coordination, and problem-solving skills.
- Good knowledge of cleaning methods, hygiene standards, cleaning chemicals, and equipment.
- Ability to maintain records, prepare reports, and manage inventory.
- Strong organizational skills and attention to detail.
- Ability to enforce discipline, meet deadlines, and handle operational challenges independently.
- Basic computer knowledge, including MS Excel and reporting tools, is preferred.

Key Performance Expectations (KPIs)

The Housekeeping Manager will be evaluated on the basis of:

- Cleanliness and hygiene inspection scores.
- Completion of daily cleaning schedules within deadlines.
- Staff attendance, punctuality, discipline, and productivity.
- Number of complaints and the time taken to resolve them.
- Inventory accuracy and control over material wastage.
- Compliance with safety procedures and company SOPs.
- Quality and timeliness of daily and periodic reports.
- Consistency in maintaining housekeeping standards without repeated follow-ups.

Candidate Profile

We are looking for a responsible professional who is hands-on, disciplined, result-oriented, and capable of managing people and operations effectively. The candidate must be proactive in identifying problems, strict about hygiene and safety standards, and committed to maintaining consistent service quality.

Important: Candidates who lack leadership skills, fail to maintain proper records, ignore cleanliness standards, or require repeated follow-ups to complete assigned responsibilities may not be suitable for this position.

How to Apply

Interested candidates who meet the above requirements are invited to apply through Indeed. Please submit your updated resume highlighting your relevant housekeeping management experience, team-handling capabilities, and previous responsibilities.

Join Chayan Karo India Private Limited and help us maintain professional standards of cleanliness, hygiene, discipline, and operational excellence.

Pay: ₹20,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Housekeeping Manager (Lucknow)
🏢 Chayan Karo India
📍 Lucknow