Staff Supervision: Supervise room attendants, housekeeping associates, and public area staff to ensure daily tasks are completed efficiently.

Room Inspection: Inspect guest rooms, bathrooms, corridors, and public areas to maintain hotel cleanliness and quality standards.

Room Status Management: Coordinate with the Front Office regarding vacant, occupied, clean, dirty, inspected, and out-of-order rooms.

Daily Task Allocation: Assign rooms and duties to housekeeping staff according to occupancy and operational requirements.

Guest Satisfaction: Handle guest requests, complaints, and special room arrangements promptly and professionally.

Linen and Uniform Control: Monitor linen, towels, uniforms, and housekeeping supplies to prevent shortages and wastage.

Inventory Management: Check cleaning chemicals, amenities, and operating supplies and maintain proper stock records.

Lost and Found:



Ensure lost-and-found items are recorded, secured, and handled according to hotel policy.

Maintenance Coordination: Report room defects and maintenance issues to the Engineering Department and follow up until resolved.

Training and Development: Train staff on cleaning procedures, hygiene, grooming, safety, and hotel service standards.

Reporting: Prepare daily room inspection reports, staff attendance records, discrepancy reports, and maintenance reports.

Safety and Hygiene: Ensure compliance with hotel SOPs, chemical-handling procedures, and workplace safety standards.

Advantages:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Housekeeping Supervisor (Mumbai)
🏢 Aralia Hotels
📍 Mumbai