Job Type: Full-time
Department: Administration
Work Location: Khirsara, Rajkot
Job Summary
We are looking for a friendly, professional, and organized Front Desk Receptionist to manage our reception area and provide excellent customer service. The ideal candidate will be the first point of contact for visitors, clients, and callers while supporting daily administrative operations.
Key Responsibilities
- Greet and welcome visitors, clients, and guests professionally.
- Answer, screen, and forward incoming phone calls.
- Manage visitor registration and maintain visitor records.
- Respond to emails and general inquiries in a timely manner.
- Schedule appointments and coordinate meetings.
- Maintain the reception area to ensure it is clean, organized, and presentable.
- Handle incoming and outgoing mail, courier deliveries, and documents.
- Perform basic data entry, filing, photocopying, and other administrative tasks.
- Coordinate with different departments to ensure smooth daily operations.
- Maintain confidentiality and handle company information responsibly.
Requirements and Qualifications
- Graduate; additional qualifications are an advantage.
- Previous experience as a receptionist, front desk executive, or in a customer service role is preferred.
- Good verbal and written communication skills.
- Basic computer knowledge, including MS Office and email.
- Robust organizational and multitasking abilities.
- Professional appearance, positive attitude, and customer-focused approach.
- Ability to work independently and as part of a team.
Skills Required
- Customer service and interpersonal skills
- Telephone and email etiquette
- Time management and attention to detail
- Problem-solving and coordination
- Data entry and administrative support