Designation: Customer Support Executive ( Evening Shift -2:30PM TO 11 PM)
Vacancy - 5
Pay: ₹18,000.00 - ₹22,000.00 per month
Job description:
Evening shift-2:30 PM-11:30 PM
Respond to customer inquiries via phone and chat in a professional and timely manner.Provide accurate information about products and services and resolve issues.Maintain a positive attitude while handling customer complaints and queries.Document customer interactions and feedback accurately in the system.Collaborate with team members and other departments to ensure customer satisfaction.Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores.Stay updated on product/process knowledge and company policies.
If you find your selft a good fot for this role please come directly for interview with your cv/resume