Job Title
HR & Operations Executive – Recruitment, Payroll & Business Operations

Job Description

We are looking for an organised, proactive HR & Operations Executive to manage day-to-day HR activities and support business operations in a growing digital marketing agency.

This role offers hands-on responsibility across the employee lifecycle, from recruitment and onboarding to attendance, payroll coordination, employee engagement, and employer branding. You will also work closely with the founder and management on office operations, client coordination, sales support, and administrative tasks that keep the business running smoothly.

This is a hands-on, multi-functional role suited to someone who enjoys working with people, managing multiple responsibilities, maintaining accurate records, and ensuring that tasks and follow-ups are completed on time.

Key Responsibilities

1. Recruitment & Talent Acquisition

- Understand hiring requirements with managers based on upcoming projects and business needs.
- Post job openings on Naukri, LinkedIn, Indeed, and other relevant recruitment platforms.
- Maintain and update the company careers page and manage AI-based resume screening through the website.
- Screen resumes, shortlist suitable candidates, schedule interviews, and coordinate with hiring managers.
- Conduct reference checks and coordinate background verification.
- Discuss salary expectations, prepare and issue offer letters, and follow up with selected candidates until joining.
- Maintain a talent pool of suitable candidates for future hiring requirements.

2. Employee Onboarding & Documentation

- Prepare appointment letters, NDAs, and other joining documents.
- Collect and maintain employee records, identification documents, bank details, and certificates securely.
- Coordinate email accounts, software access, devices, and other joining requirements.
- Conduct first-day induction covering company services, policies, processes, and culture.
- Ensure onboarding documentation and checklists are completed on time.

3. Attendance, Leave & Payroll

- Maintain attendance, working hours, shift timings, and leave records.
- Manage leave requests and maintain the annual holiday calendar.
- Coordinate monthly payroll processing and salary slip distribution.
- Calculate or coordinate incentives and commissions for sales roles.
- Process employee reimbursements and expense claims.
- Maintain accurate employee and payroll records and coordinate with the accounts team when required.

4. Employee Engagement & Employer Branding

- Organise festival celebrations, birthdays, team outings, and team-building activities.
- Share internal announcements and important updates with employees.




- Coordinate company culture posts, employee stories, and team achievements for LinkedIn and Instagram.
- Monitor and coordinate responses to company reviews on platforms such as Glassdoor and AmbitionBox.
- Represent the company at job fairs, college events, and recruitment activities.

5. Office & Administrative Operations

- Manage office supplies, vendors, housekeeping, and routine office requirements.
- Maintain records of company assets, including laptops and other equipment.
- Coordinate office visitors, security arrangements, travel, and event logistics.
- Ensure day-to-day administrative tasks are completed efficiently.
- Track important operational documents, registrations, licenses, subscriptions, and renewal dates.

6. Client Coordination & Experience

- Coordinate client onboarding by collecting required documents and account access for Google Ads, Meta, websites, and other relevant platforms.
- Schedule client kickoff meetings and coordinate with internal teams to support a smooth onboarding process.
- Conduct monthly client satisfaction check-ins and coordinate feedback surveys.
- Collect client reviews and testimonials for platforms such as Google, Clutch, and GoodFirms.
- Coordinate festival greetings and client gifting.
- Maintain records of client contracts, NDAs, and renewal dates.

7. Sales & Marketing Support

- Make initial calls to new enquiries, understand basic requirements, and schedule meetings for the sales team.
- Collect information and performance data from internal teams to support case studies.
- Format proposals, presentations, company profiles, and other business documents.
- Coordinate documentation for tenders, RFPs, and business registrations.
- Manage registrations, reminders, and arrangements for webinars and company events.

8. Founder’s Office & Management Support

- Manage the founder’s calendar, travel arrangements, meeting schedules, and follow-ups.
- Coordinate with the accounts team on pending client payments and follow-up requirements.
- Track company subscriptions, registrations, licenses, and renewals.
- Follow up with relevant team members on pending tasks, deadlines, and operational requirements.
- Support the founder and management with administrative coordination and special projects as needed.

Experience

Candidates with experience in HR operations,



recruitment, payroll coordination, office administration, business operations, or a similar role can apply.

Experience in a digital marketing agency, IT company, or other service-based business will be preferred. Candidates who have handled multiple HR and administrative responsibilities and can independently manage routine processes will have an advantage.

Who Can Apply

Candidates can apply if they have:

- Good written and verbal communication skills in English and Hindi.
- Strong organisational skills and the ability to manage multiple responsibilities.
- Good follow-up skills and a habit of completing tasks within deadlines.
- The ability to coordinate with employees, candidates, clients, vendors, and management professionally.
- Familiarity with recruitment portals, resume screening, interview scheduling, and candidate coordination.
- An understanding of employee documentation, onboarding, attendance, leave management, and payroll coordination.
- Positive working knowledge of Excel or Google Sheets for maintaining records and reports.
- The ability to maintain confidential employee, salary, and company information responsibly.
- Strong attention to detail when managing documents, records, payments, and renewal dates.
- A proactive approach to identifying pending tasks and ensuring timely completion.
- The flexibility to handle both routine HR responsibilities and broader business operations.

Bonus Skills

- Experience with HRMS platforms such as Keka, Zoho People, greytHR, or similar tools.
- Basic knowledge of payroll, Provident Fund (PF), Employee State Insurance (ESI), and related processes.
- Experience working in a digital marketing agency, IT company, or service-based business.
- Basic Canva skills for creating employee engagement and company culture posts.
- Experience coordinating client onboarding, vendor management, or founder-level administrative tasks.

Skills

HR Operations · Recruitment & Talent Acquisition · Resume Screening · Interview Coordination · Employee Onboarding · HR Documentation · Attendance Management · Leave Management · Payroll Coordination · Employee Engagement · Employer Branding · Office Administration · Business Operations · Client Coordination · Sales Support · Vendor Management · Excel · Google Sheets · HRMS · Communication · Task Management · Follow-Up Management

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 HR & Operations Executive (Ghaziabad)
🏢 Web5G Technology
📍 Ghaziabad