- Supervise and coordinate the daily activities of F&B; Associates and Stewards.
- Welcome guests, assist with seating arrangements, and ensure a pleasant dining experience.
- Take food and beverage orders accurately and ensure timely service.
- Explain menu items, daily specials, and recommendations to guests.
- Coordinate with the kitchen team to ensure smooth and productive service.
- Handle guest queries, complaints, and special requests professionally.
- Ensure proper table setup, mise-en-place, and restaurant cleanliness.
- Monitor staff grooming, personal hygiene, and service standards.
- Assist with billing, order checks, and payment coordination when required.
- Conduct pre-shift briefings and allocate duties to team members.
- Monitor inventory of service equipment, crockery, cutlery,
and glassware.
- Ensure compliance with food safety, hygiene, and company policies.
Qualifications & Experience
- Minimum qualification: hospitality diploma or degree preferred.
- 2–4 years of experience in F&B; service, preferably in a restaurant or fine-dining establishment.
- Previous experience in a supervisory role is preferred.
- Good communication and interpersonal skills.
- Strong knowledge of food and beverage service standards.