We are looking for a Sales-focused Relationship Manager who can build trust with customers, understand their requirements, and effectively convert interested leads into registrations. Since Marzi primarily serves a 50+ audience, we are looking for someone who is patient, empathetic, and comfortable having detailed conversations while also being strongly driven by sales targets and outcomes. This is a work from office role, 6 days working with Rotational Week Offs.

Key Responsibilities

- Handle inbound and outbound sales calls with prospective customers.
- Follow up with leads and drive conversions and event registrations.
- Manage customer conversations and sales enquiries received through WhatsApp and WhatsApp campaigns.
- Understand customer requirements, address concerns, and recommend relevant Marzi events and offerings.
- Consistently follow up with interested customers and move leads through the sales funnel to closure.
- Maintain accurate lead status, follow-ups, notes, and customer information in the CRM.
- Achieve assigned daily and monthly sales/conversion targets.
- Identify common customer objections and sales frictions and share relevant insights with the team.
- Take complete ownership of assigned leads and ensure timely follow-ups.

What We Are Looking For

- Sales-driven and target-oriented with a strong focus on conversions.
- Patient and empathetic while interacting with a 50+ customer base.
- Excellent verbal communication with good voice modulation and the ability to speak slowly, clearly, and confidently.
- A good listener who can understand customer needs and respond appropriately.
- Strong persuasion, objection-handling, and problem-solving skills.
- Detail-oriented and disciplined with follow-ups.
- Highly accountable, dedicated, and ownership-driven.
- Comfortable working in a fast-paced and target-driven environment.
- Working knowledge of CRM tools.
- Experience with telephony/calling platforms is an added advantage.





Core Values Alignment Customer First: We place individuals aged 50+ at the heart of everything we do. Our solutions across housing, healthcare, wellness, lifestyle, and social engagement are designed with empathy, respect, and purpose. Every team member is empowered to innovate and deliver meaningful impact.
Ownership: We take full responsibility for outcomes, acting with a bias for action, thinking big, and delivering results with excellence. Every employee is a builder, leading initiatives end-to-end and shaping a purposeful, connected future.
Curiosity: Curiosity drives innovation. We continuously explore new ideas, challenge assumptions, and learn from diverse perspectives to create better solutions. Our culture inspires bold experimentation and growth.
Higher Standards: We never settle for “good enough.” From safety and logistics to customer experience, we raise the bar continuously. Every detail matters, and every team member is committed to quality, integrity, and excellence.
Earn Trust: Trust is our foundation. We listen deeply, communicate transparently, and deliver consistently. By combining action, vision, and results, we build trust with customers, partners every day.

Why Join Us: Build on-ground experiences that genuinely impact people’s lives. Work with a fast-growing brand committed to reimagining community living and active ageing. High ownership, creative freedom, and a chance to shape the events ecosystem across two major cities

Join us in our journey to success, innovation, and creating a brighter future for in India. The ideal candidate should be able to balance relationship building with a robust sales mindset and creating trust with customers while consistently working towards conversions and business goals.

Pay: ₹400,000.00 - ₹550,000.00 per year

Benefits:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Experience:

- B2C Sales: 1 year (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Relationship Manager (Bengaluru)
🏢 Marzi
📍 Bengaluru