- Provide after-sales service and technical support to customers at their sites.
- Carry out installation, commissioning, inspection, and servicing of equipment.
- Attend customer complaints and resolve technical issues within the agreed timeline.
- Perform preventive maintenance and breakdown maintenance of installed equipment.
- Troubleshoot electrical, mechanical, and electromechanical faults.
- Diagnose equipment failures and identify root causes to prevent recurring issues.
- Conduct regular follow-ups with customers regarding service requests and equipment performance.
- Prepare and submit service reports, maintenance checklists, and customer visit reports.
- Coordinate with the sales, technical, and spare parts teams to ensure timely service support.




- Identify spare parts requirements and coordinate for replacement or repair.
- Provide technical guidance and basic operational training to customers.
- Ensure customer satisfaction through timely response, professional communication, and quality service.
- Support warranty-related service activities and maintain proper service documentation.

Travel to customer locations for service visits as per business requirements

Pay: ₹35,000.00 - ₹50,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: Hybrid remote in Velu, Pune, Maharashtra

📌 Service Engineer (Velu)
🏢 Ergomatic Automation India
📍 Velu