- Greet patients and visitors promptly and courteously.
- Manage incoming phone calls and direct them to appropriate departments.
- Schedule and confirm patient appointments.
- Maintain patient records and update information as needed.
- Handle patient inquiries and provide accurate information.
- Coordinate with medical staff to ensure seamless operations.
- Assist with patient admissions and discharge processes.
- Handle billing and insurance verification for patients.
- Maintain a clean, organized, and welcoming reception area.