Country/Region: IN

Requisition ID: 40389

Work Model:

Position Type:

Salary Range:

Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title: Subcontractor

Description:

Area(s) of responsibility

Dynatrace Implementation & Configuration

- Lead end-to-end Dynatrace deployments — on-premises, SaaS, and hybrid cloud environments — across enterprise accounts.
- Configure OneAgent, ActiveGate, and Dynatrace Managed components for comprehensive application and infrastructure observability.
- Design and implement dashboards, SLOs, alerting rules, custom metrics, and synthetic monitors aligned to business KPIs.
- Onboard and instrument applications using supported technologies (Java, .NET, Node.js, Python, PHP) and containerized environments (Docker, Kubernetes, OpenShift).
- Integrate Dynatrace with CI/CD pipelines, ITSM platforms (ServiceNow), and notification channels (PagerDuty, Slack, MS Teams).

Monitoring, Observability & AIOps

- Define and enforce full-stack observability strategies covering APM, infrastructure monitoring, log management, real user monitoring (RUM), and synthetic monitoring.
- Leverage Davis AI for automated root cause analysis, anomaly detection, and proactive problem management.
- Implement log ingestion pipelines and configure Log Monitoring v2 / OpenPipeline for structured log analytics.
- Build cloud monitoring coverage across AWS, Azure, and GCP using native Dynatrace cloud integrations.
- Establish and maintain SLIs/SLOs and support Service Level Agreement (SLA) compliance reporting for critical business services.

Architecture & Design Advisory

- Act as the primary technical SME during pre-sales, scoping,



solutioning, and delivery phases of Dynatrace engagements.
- Architect scalable observability frameworks for large enterprise environments with hybrid and multi-cloud topologies.
- Provide design inputs for tag-based environment classification, management zones, and access control (RBAC) models.
- Evaluate platform capabilities and roadmap changes and advise on feature adoption strategies.

Stakeholder Engagement & Knowledge Management

- Engage client stakeholders — from technical teams to CXO level — to understand observability goals and present data-driven insights.
- Conduct Dynatrace product demonstrations, workshops, and training sessions for internal teams and clients.
- Author runbooks, SOPs, best-practice guides, and knowledge-base articles for platform operations.
- Cross-train delivery team members and elevate organizational Dynatrace capability maturity.
- Participate in incident bridges, providing expert-level triage and resolution guidance using Dynatrace telemetry data.

Required Skills & Qualifications

Dynatrace Platform Expertise (Mandatory)

- Deep, hands-on expertise in Dynatrace SaaS and Managed — OneAgent, ActiveGate, SmartScape, Davis AI.
- Proficiency in DQL (Dynatrace Query Language), Grail data lakehouse, and Notebooks for advanced analytics.
- Robust understanding of Dynatrace distributed tracing (PurePath), code-level diagnostics, and service flow mapping.
- Experience with Dynatrace Workflows, AutomationEngine, Site Reliability Guardian, and Business Analytics.
- Dynatrace Professional Certification (DCP) or Associate Certification is strongly preferred.

📌 Subcontractor (Maharashtra)
🏢 Birlasoft
📍 Maharashtra