- Process and manage orders received through various e-commerce portals.
- Coordinate and ensure timely dispatch of orders.
- Manage and supervise the packaging team to ensure orders are packed correctly and on time.
- Prepare and maintain daily order sheets.
- Prepare and update returns and RTO sheets.
- Keep accurate records of dispatched, pending, cancelled, and returned orders.
- Coordinate with the warehouse/packaging team for smooth order processing.
- Ensure proper documentation and data entry for all orders and returns.
- Monitor daily dispatch activities and report any issues to the concerned team.
Required Skills
- Basic knowledge of MS Excel / Google Sheets.
- Good computer and data-entry skills.
- Ability to manage multiple orders and tasks efficiently.
- Good communication and coordination skills.
- Attention to detail and accuracy.
- Ability to manage and coordinate with a small team.
- Candidates with experience in e-commerce order processing, dispatch, or warehouse operations will be preferred.
Ideal Candidate
A responsible and organized person who can efficiently manage e-commerce orders, dispatch operations, packaging coordination, and daily order/return records.
Job Type: Full time
Work Location: Shakurpur, Delhi
Salary: ₹8,000 – ₹15,000 per month