- Quality Strategy & QMS Leadership: Establish, implement, and maintain comprehensive Quality Management Systems (ISO 9001, IATF 16949, or industry-relevant certifications). Formulate quality policies, standard operating procedures (SOPs), and quality manuals.
- In-Process & Final Quality Control: Oversee line inspections, raw material testing (IQC), in-process quality control (IPQC), and outgoing quality assurance (OQA) to minimize defects and non-conformance.
- Root Cause Analysis & Corrective Actions: Drive CAPA (Corrective and Preventive Action) frameworks, 8D problem-solving methodology, 5S, Six Sigma, and Kaizen practices to eliminate recurring defects and process inefficiencies.
- Vendor & Supplier Quality Management: Partner with supply chain teams to audit vendors, establish incoming quality standards, evaluate supplier performance, and resolve raw material quality issues.
- Team Leadership & Development: Lead, mentor, and train the QA/QC team, site supervisors, and laboratory technicians. Establish departmental KPIs, KRAs, and performance review benchmarks.
- Customer Complaint Resolution: Serve as the main point of contact for customer quality escalations, conduct root-cause investigations, and present resolution reports to external stakeholders.
- Audits & Regulatory Compliance: Plan and execute internal quality audits, facilitate external/third-party audits,



and ensure total compliance with national/international quality guidelines and safety standards.
- Data Analysis & Reporting: Track quality metrics (Defect Rate, Cost of Poor Quality (COPQ), First Pass Yield (FPY), Customer Return Rate) and present monthly quality performance summaries to executive management.

Key Requirements & Qualifications

- Education: Bachelor’s Degree / B.E. / B.Tech in Mechanical, Production, Industrial Engineering, Quality Management, or a related technical field.
- Experience: 10+ years of progressive experience in QA/QC operations, with at least 3–5 years in a leadership/departmental head role.
- Technical Certifications: Certified ISO Lead Auditor, Lean Six Sigma Green/Black Belt, or ASQ Certified Quality Manager (CQM) highly preferred.
- Skills & Competencies:
- Deep expertise in Quality Control tools (7 QC Tools, APQP, PPAP, FMEA, SPC, MSA).
- Hands-on experience with precision measuring instruments, testing equipment, and laboratory standards.
- Strong leadership, conflict resolution, and decision-making capabilities under tight delivery schedules.
- Excellent written and verbal communication skills for cross-departmental coordination and audit management.

Pay: ₹35,000.00 - ₹70,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Versatile schedule
- Provident Fund

Work Location: In person

📌 Quality Head (Bawana)
🏢 Steel Paradise India
📍 Bawana