Job Summary

We are looking for a proactive, target-oriented, and communication-focused IT Lead Generation, Pre-Sales & Client Support Executive to identify potential clients, generate qualified leads, initiate business conversations, and support the pre-sales process for IT and software development services.

The ideal candidate should have excellent English communication skills, a good understanding of online lead-generation platforms, and the ability to engage with international clients. This role primarily focuses on prospect research, outreach, lead qualification, follow-ups, and client relationship management, with opportunities to contribute to business development and sales growth.

Freshers with strong communication skills and a willingness to learn are encouraged to apply.

Key Responsibilities

1. Lead Generation & Prospect Research

- Generate qualified leads through LinkedIn, Upwork, email outreach, and other online platforms.
- Research potential clients, companies, industries, and business opportunities relevant to IT services.
- Identify decision-makers, business owners, and key stakeholders who may require software development, web development, CRM, or other IT solutions.
- Build and maintain targeted prospect lists using online research and lead-generation tools.
- Explore new platforms and strategies to improve lead generation and outreach performance.

2. IT Pre-Sales & Client Outreach

- Create and send personalized outreach messages, cold emails, proposals, and follow-up communications.
- Initiate conversations with potential clients to understand their business needs and project requirements.
- Qualify leads based on their requirements, budget, project scope, and potential business opportunities.
- Schedule discovery calls, client meetings, and discussions with the sales or technical team.




- Assist in preparing proposals, presentations, quotations, and introductory information about the company's IT services.
- Maintain consistent follow-ups with prospects to convert leads into qualified sales opportunities.

3. Client Support & Relationship Management

- Respond professionally to client inquiries received through email, LinkedIn, Upwork, and other communication channels.
- Understand client requirements and provide relevant information about the company's services.
- Maintain positive relationships with prospective and existing clients through timely communication.
- Follow up on pending responses, proposals, meetings, and client feedback.
- Coordinate with internal teams to ensure client queries are addressed promptly and accurately.

4. Lead Management & Reporting

- Maintain accurate lead and client records in CRM systems, Google Sheets, or other sales management tools.
- Track outreach activities, responses, follow-ups, lead status, and conversion opportunities.
- Keep the sales pipeline updated and ensure no important follow-up is missed.
- Prepare regular reports on leads generated, responses received, meetings scheduled, and qualified opportunities.
- Work toward assigned lead-generation, outreach, and appointment-setting targets.

5. Sales & Internal Team Coordination

- Coordinate with the sales, business development, and technical teams to understand service offerings and client requirements.




- Share qualified leads and relevant client information with the appropriate team members.
- Assist in coordinating client meetings, requirement discussions, and pre-sales activities.
- Support smooth communication between clients and internal teams during the initial stages of the sales process.

Requirements

- Excellent written and verbal English communication skills.
- Robust research, prospecting, and follow-up skills.
- Basic understanding of IT services, software development, web development, CRM solutions, or related technologies.
- Familiarity with LinkedIn, Upwork, cold emailing, and online lead-generation methods.
- Basic knowledge of CRM platforms such as Zoho CRM and Google Sheets.
- Ability to communicate confidently with international clients.
- Strong organizational skills and the ability to manage multiple leads and follow-ups.
- A target-oriented mindset with an interest in IT sales, pre-sales, and business development.

Experience in lead generation, IT sales, pre-sales, customer support, or business development is an advantage. Freshers with strong communication skills are welcome.

Benefits

- Leave Encashment
- Paid Sick Leave
- Performance-Based Incentives
- Learning and Growth Opportunities in IT Sales and Business Development

Pay: ₹10,000.00 - ₹30,000.00 per month

Application Question(s):

- Have you any experience in leads generation ?
- How many leads you generate monthly ? Is there any monthly target for you ?
- How much business you generate monthly ?
- What do you know about the Zoho ecosystem ?

Education:

- Bachelor's (Preferred)

Language:

- Fluent english (Required)

Shift availability:

- Night Shift (Required)
- Day Shift (Required)

Work Location: In person

📌 IT Lead Generation, Pre-Sales & Client Support Executive (Zirakpur)
🏢 WOOPLIX TECHNOLOGIES PRIVATE
📍 Zirakpur