WE ARE HIRING!

Position: Community Marketing & Online Enquiry Management Executive
Company: UMC Hospitals, Navi Mumbai

Experience: 1–3 Years
Qualification: Graduate in any discipline. A degree in Marketing, Communications, Healthcare Management or Business Administration is preferred.
Reporting To: AGM

Key Responsibilities:

- Plan and execute community outreach activities, health camps and awareness programmes.
- Build relationships with residential societies, corporates, educational institutions and local organisations.
- Manage online enquiries received through websites, social media, WhatsApp and Google.
- Respond to patient enquiries and provide accurate information about hospital services, doctors and appointments.
- Coordinate appointment scheduling and follow up with prospective patients to improve conversions.
- Maintain enquiry records and prepare daily and weekly reports.
- Coordinate with Front Office, Call Centre and clinical departments for seamless patient communication.





Required Skills:

- Excellent verbal and written communication
- Robust interpersonal and customer service skills
- Good follow-up and enquiry management abilities
- Proficiency in MS Office and Excel
- Knowledge of digital platforms and community outreach

Preferred Experience: Hospital marketing, healthcare marketing, digital marketing, CRM or online lead management.

Interested candidates can share their CV at:

Email: [email protected]
Contact: +91-XXXXXXXXXX

Join UMC Hospitals and be a part of our commitment to quality healthcare and patient engagement.

Application Question(s):

- Full Name
- Contact Number
- Email ID

Education:

- Bachelor's (Preferred)

Experience:

- Community Marketing: 1 year (Preferred)

Location:

- Navi Mumbai, Maharashtra (Required)

Work Location: In person

📌 Community Marketing & Online Enquiry Management Executive (Navi Mumbai)
🏢 UMC HOSPITALS
📍 Navi Mumbai