Shifts : Rotational Shifts (Night shifts are included)
What we are looking for :
A dynamic Junior Infrastructure Specialist to provide high-quality, enterprise-level support to our customers. This role requires the ability to effectively research, diagnose, troubleshoot, and resolve technical issues while ensuring an excellent customer experience.
We also welcome freshers who are eager to learn and build a career in technical support.
Requirements :
- Fast learner with strong analytical thinking
- Excellent English communication skills
- Robust listening and comprehension abilities
- Customer-centric attitude with problem-solving skills
- Excellent comm skills is a must and flexible with Night shifts