JOB DESCRIPTIONHospitality Sales Manager

Company: Touchwood World
Business Unit: Touchwood Bliss Resort
Location: Nashik, Maharashtra
Department: Sales & Business Development
Reporting To: General Manager / Business Head
Employment Type: Full time

1. About Touchwood Bliss

Touchwood Bliss is a nature-inspired hospitality destination in Igatpuri, Nashik, offering memorable stays, celebrations, weddings, corporate gatherings, and curated guest experiences. We aim to create exceptional hospitality experiences while driving sustainable business growth through service excellence and strong customer relationships.

2. Role Overview

We are looking for a dynamic, result-oriented, and commercially driven Hospitality Sales Manager to lead sales initiatives, generate new business opportunities, build strategic partnerships, and maximize revenue across resort bookings, weddings, corporate events, and group stays.

The ideal candidate should have strong hospitality sales experience, excellent negotiation skills, a customer-centric mindset, and the ability to convert leads into profitable business.

3. Key Responsibilities

A. Sales & Revenue Generation

- Develop and execute sales strategies to achieve monthly and quarterly revenue targets.
- Drive room bookings, group reservations, wedding inquiries, corporate stays, and event revenue.
- Identify new business opportunities and develop a strong sales pipeline.
- Prepare sales forecasts, revenue projections, and business development plans.
- Maximize occupancy and revenue through effective pricing coordination and upselling.

B. Weddings, Events & Corporate Sales





- Generate leads for destination weddings, pre-wedding functions, social celebrations, and corporate events.
- Build relationships with wedding planners, event agencies, corporates, travel agents, and MICE partners.
- Conduct resort site visits, client presentations, property tours, and sales meetings.
- Prepare proposals, quotations, packages, and customized event solutions.
- Negotiate commercial terms and close high-value bookings.

C. Lead Management & Conversion

- Manage leads from calls, websites, social media, online travel agencies (OTAs), referrals, and other channels.
- Ensure timely follow-ups and systematic tracking of every inquiry in the CRM.
- Improve lead-to-booking conversion rates through structured follow-up strategies.
- Maintain an accurate sales pipeline and ensure no qualified lead is left unattended.
- Coordinate with the reservations and operations teams for a smooth booking process.

D. Relationship Management

- Build and maintain long-term relationships with corporate clients, travel partners, wedding planners, and repeat guests.
- Develop corporate tie-ups, referral networks, and strategic partnerships.
- Maintain strong client engagement before, during,



and after the guest experience.
- Generate repeat business, referrals, and positive customer feedback.

E. Team Leadership & Coordination

- Guide and monitor the sales and business development team, wherever applicable.
- Set clear targets, review daily sales activities, and drive team productivity.
- Coordinate with resort operations, reservations, marketing, finance, and management.
- Ensure accurate reporting of inquiries, follow-ups, conversions, revenue, and lost opportunities.

F. Market Research & Business Development

- Analyze competitor resorts, pricing, packages, market trends, and customer preferences.
- Identify untapped markets and new revenue channels.
- Collaborate with the marketing team on campaigns, promotions, seasonal packages, and lead-generation activities.
- Represent Touchwood Bliss at relevant networking events, corporate meetings, and hospitality forums.

45. Qualifications & Experience

- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- 3–5 years of relevant experience in hospitality sales, resort sales, hotel sales, weddings, or event business development.
- Experience in achieving revenue targets and closing high-value business deals.
- Existing corporate, wedding planner, travel agent, or event-industry connections will be an advantage.
- Strong understanding of hospitality sales processes, CRM systems, and revenue generation strategies.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Hospitality Sales Manager (Nashik)
🏢 Touchwood World
📍 Nashik