Company OverviewFocaloid is an AI-first digital engineering company specialising in governed AI copilots,enterprise AI solutions, and software products for global SaaS businesses. With 13+ years ofexperience, 200+ clients, ISO/IEC 27001 certification, and partnerships including Databricksand Anthropic, the companyPlease visit our website - www.focaloid.com to learn more.Job DetailsFIELD DETAILSJob Title Executive Process Associate (Office of the CBEO)Experience 2- 4 years in EA-to-CXO, PMO or business-operations roles; ITservices preferredJob Location Infopark, Kakkanad, Kochi – OnsiteEmployment Type Full-timeAbout the roleThe Executive Process Associate makes sure every decision taken in the CBEO's review callsturns into an owned, dated action that gets done. You will run the operating rhythm of theOffice of the CBEO: preparing each review, capturing outcomes, and following up untilactions close.This is not a diary-management or front-office role. It is a tracking and follow-through rolethat needs the confidence to chase senior leaders, the judgement to escalate early, and thediscretion to handle confidential business, finance and people information.You will also be the CBEO's early-warning system for process gaps, bringing recurringblockers to the weekly process review with a proposed fix.Key Responsibilities Run the review calendar: set up and manage the CBEO's recurring reviews acrosssales campaigns, recruitment, finance, ISO 27001, data and process documentation. Prepare every call: send the agenda in advance, collect updates from owners, andgive the CBEO a one-page brief. Capture what matters: take minutes as decisions, actions (with owner and due date)and open questions.________________________________________________________ Close the loop: send minutes within 2 hours, keep the master action tracker current,follow up before due dates,



and escalate anything overdue. Improve how we work: spot process gaps and bring them, with a proposed fix, to theweekly process review. Handle information with care: work with confidential business, finance and peopledata every day.Must-have requirements Experience: 2–4 years as an Executive Assistant to a CXO, in a PMO, or as abusiness/project coordinator, ideally in an IT services company. Tracking track record: has personally owned a tracker or action log for at least 6months, and can show how actions were updated, followed up and closed. Escalation: can give a specific example of escalating a missed deadline, includinghow it was raised and what happened next. Advanced Excel: XLOOKUP/VLOOKUP, pivot tables, conditional formatting, datavalidation, filters and basic dashboards. Microsoft 365: confident with Outlook (calendars, recurring series, rules), Teams(meetings, channels) and SharePoint (folders, permissions, version history). Written English: explicit, concise minutes and emails that a reader can act on without afollow-up question. Stakeholder confidence: comfortable chasing senior leaders politely and persistently. Discretion: trusted with confidential information across sales, finance, hiring andsecurity. Work mode: willing to work onsite full-time in Kakkanad, Kochi. Education: a bachelor's degree in any discipline; business, commerce or managementpreferred.Good to have Business-operations, chief-of-staff or founder's-office experience. Exposure to ISO 27001, SOC 2 or other audits: evidence collection, control owners,audit findings. Hands-on use of HubSpot or another CRM, and/or an applicant tracking system(ATS). Daily use of AI tools such as Claude or ChatGPT for drafting, summarizing andanalysis. Familiarity with Power BI, Microsoft Lists, Planner or similar tracking tools.

Pay: Up to ₹600,000.00 per year

Work Location: In person

📌 Personal Assistant (Kochi)
🏢 Focaloid Technologies
📍 Kochi