Job Opening: WhatsApp Sales & Lead Conversion Executive
Company: Stoggl Toys
Job Description
Stoggl Toys is looking for a motivated and customer-focused WhatsApp Sales Executive to manage customer enquiries, follow up with potential buyers, and convert leads into successful sales. The candidate will handle toy product enquiries, share catalogues and pricing details, maintain customer relationships, and help grow our online sales business.
Key Responsibilities
- Handle customer enquiries through WhatsApp and other digital channels.
- Follow up with potential customers and convert enquiries into orders.
- Share product catalogues, prices, offers, and product details with customers.
- Explain product features and recommend suitable toys based on customer requirements.
- Maintain regular follow-ups with interested customers.
- Build strong customer relationships and encourage repeat purchases.
- Coordinate with the packing and dispatch team to ensure smooth order processing.
- Maintain customer enquiry records, follow-up lists,
and sales reports.
- Achieve daily and monthly sales targets.
Requirements
- Good communication skills in Malayalam and English.
- Basic computer and smartphone skills.
- Positive convincing, negotiation, and customer-handling abilities.
- Ability to follow up consistently and close sales.
- Basic knowledge of WhatsApp Business and online sales.
- Previous sales experience is preferred.
What We Offer
- Opportunity to grow with a growing toy business.
- Sales incentives based on performance, where applicable.
- A friendly and supportive working environment.
- Opportunities to develop skills in digital sales and customer relationship management.
Interested candidates can apply by sending their resume and contact details.