We are looking for an experienced Quality Analyst with a strong background in menswear retail to maintain product quality and retail standards.
Responsibilities:
- Inspect menswear products for stitching, fabric, fitting, sizing, and finishing defects.
- Conduct quality audits across retail stores and ensure compliance with company standards.
- Analyse customer complaints, product returns, and recurring quality issues.
- Coordinate with store operations, merchandising, warehouse, and production teams to resolve quality concerns.
- Prepare quality reports and recommend corrective actions.
- Identify areas for improvement in product quality and customer satisfaction.
Requirements:
- Minimum 5 years of experience in quality assurance or quality analysis.
- Experience in menswear retail or the apparel industry is preferred.
- Strong knowledge of garment quality, fabric, stitching, measurements, and finishing.
- Positive analytical, communication, and problem-solving skills.
- Proficiency in MS Excel and reporting.