Job Summary

We are looking for a skilled HR Operations professional to manage end-to-end HR operations for multiple clients of CIEL, supporting contract employees deployed at client locations. The role involves payroll management, client coordination, employee engagement, statutory compliance, client billing, and relationship management to ensure smooth service delivery and business growth.

Key Responsibilities

- Manage end-to-end HR operations for contract employees deployed across multiple client locations.
- Handle monthly payroll processing, attendance management, timesheet validation, and payroll cycle coordination.
- Manage client billing, timesheets, and revenue booking for staffing services.
- Coordinate with clients and maintain strong relationships with key client stakeholders.
- Handle employee engagement activities and resolve queries for a workforce of 500+ contract employees.
- Manage the offer letter process, onboarding, salary structuring, and compensation and advantages administration.
- Coordinate background verification (BGV) processes and ensure timely completion.
- Address employee queries related to statutory benefits, including PF, ESIC, and other employment-related matters.
- Ensure compliance with applicable statutory requirements and maintain necessary compliance documents and employee records.




- Coordinate with CIEL's recruitment teams to fulfil client hiring requirements.
- Address client queries and ensure timely resolution of operational issues.
- Identify opportunities to strengthen client relationships, improve service delivery, and support business growth.

Required Skills and Qualifications

- Hands-on experience in payroll management for contract employees deployed at client locations.
- Experience in client coordination and relationship management within the contract staffing industry.
- Practical experience in attendance tracking, timesheet management, and monthly payroll processing.
- Knowledge of offer letter preparation, employee onboarding, and background verification processes.
- Experience handling employee queries related to PF, ESIC, and other statutory benefits.
- Experience in employee engagement and query resolution for contract staffing employees.
- Knowledge of statutory compliance requirements and maintenance of compliance documentation.
- Strong written and verbal English communication skills.
- Proficiency in MS Office, particularly MS Excel.
- Good understanding of payroll processes, salary structuring, and compensation and benefits management.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

- Flexible schedule
- Paid sick time

Work Location: In person

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