- Coordinate and schedule maintenance, repairs, and service visits for UPS systems, inverters, and batteries.
- Track service requests and ensure timely resolution by company standards and customer expectations.
- Handle customer complaints with professionalism and ensure effective follow-up to guarantee service satisfaction.
- Maintain accurate records of service schedules, customer interactions, and job completions.
- Communicate proactively with customers regarding service timelines, updates, delays, and follow-ups.
- Collaborate with technicians and field service engineers to allocate tasks efficiently and resolve issues promptly.
- Monitor inventory and order necessary parts or materials required for service jobs.
Generate service reports and assist with invoice preparation, if required. Order Processing
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Service Coordinator (Sanpada)
🏢 Intermax services
📍 Sanpada
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