Job Title: Manager – Operations (MICE)
Department: MICE (Meetings, Incentives, Conferences, and Exhibitions)
Location: Azad Nagar, Andheri West, Mumbai
Reports To: HOD – MICE & International Business

Job Overview:

As the Manager – Operations (MICE) at WeEvents, you will lead and manage international events and incentive programs across global destinations. You will be responsible for planning, coordination, execution, and end-to-end management of MICE events, ensuring exceptional client experiences and flawless event delivery in alignment with WeEvents' premium service standards.

Key Responsibilities:

1. Event Planning & Execution:

- Design, develop, and execute international MICE programs (including group incentive travel, conferences, exhibitions).
- Source and liaise with international vendors, DMCs, hotels, airlines, and venues.
- Conduct international site inspections and recce visits as required.
- Create event timelines, action plans, and ensure all elements are on track.

2. Client Coordination:

- Act as the primary point of contact for corporate clients for international MICE events.
- Understand client objectives, customize itineraries, and present creative event solutions.
- Conduct pre-event meetings, post-event evaluations, and provide regular updates to clients.

3. Vendor & Budget Management:

- Negotiate with suppliers and DMCs to ensure cost-effective solutions.
- Create and manage event budgets, ensuring profitability and client value.
- Ensure timely payments, vendor performance tracking, and service delivery.

4.



Team Management:

- Lead on-ground event teams during international operations.
- Coordinate with internal departments including Creative, Travel Desk, Logistics, and Finance.
- Guide junior team members and provide leadership on client-facing assignments.

5. Documentation & Compliance:

- Handle international visa coordination, insurance, and necessary travel documents.
- Ensure adherence to compliance, safety regulations, and legal documentation for all destinations.
- Maintain complete documentation for each event for internal and client reporting.

Key Requirements:

- Bachelor’s degree or higher in Event Management, Hospitality, or related field.
- Minimum 5–8 years of experience in handling MICE operations.
- Robust destination knowledge across Asia, Europe, Middle East, and other MICE-favored locations.
- Excellent client servicing and relationship management skills.
- Experience in managing large groups (50+ pax) and high-end incentive travel programs.
- Willingness to travel internationally on short notice.
- Strong communication, negotiation, and presentation skills.
- Proficient in MS Office (Excel, PowerPoint), and event management tools.

Desirable Attributes:

- Multilingual capabilities (an advantage).
- Knowledge of international cultures, travel logistics, and protocols.
- Ability to work in high-pressure environments with tight deadlines.

Pay: Up to ₹100,000.00 per year

Experience:

- Travel planning: 5 years (Required)

Work Location: In person

📌 Manager – Domestic Contracting & Operations MICE (Mumbai)
🏢 WEEVENTS CONVENTIONS PRIVATE
📍 Mumbai