JOB PROFILE

Designation

Barista

Grade

B0 1 / Asst /L2

Location

Dombivli

Department

Hospitality

Reporting to

Restaurant Manager

Qualification

Degree or Diploma in Hotel Management, Culinary Arts, or Food Production.

Professional Experience

- Previous experience as a Barista, cashier, or in food and beverage service is an advantage.
- Basic knowledge of coffee preparation techniques and espresso machines.
- Strong customer service and communication skills.

Role Purpose

A Barista is responsible for preparing and serving high-quality coffee, tea, and other beverages while providing excellent customer service. The role involves maintaining a clean and organized workspace, handling customer orders, operating the point-of-sale (POS) system, and ensuring a welcoming café environment.

Key Responsibilities

- Ø Prepare and serve coffee, espresso-based drinks, tea, and other beverages according to company recipes and quality standards.
- Ø Greet customers, take orders accurately, and provide friendly, professional service.
- Ø Operate the POS system and process cash, card, and digital payments.
- Ø Maintain cleanliness and sanitation of the café, equipment, and workstations.
- Ø Restock coffee beans, milk, syrups, cups, and other supplies as needed.
- Ø Follow food safety, hygiene, and health regulations.
- Ø Recommend menu items and upsell products when appropriate.




- Ø Monitor inventory and report stock shortages to the supervisor.
- Ø Handle customer concerns professionally and resolve issues promptly.
Ø Work effectively as part of a team in a fast-paced environment.

Skills & Competencies

- Ø Prepare and serve coffee, espresso-based beverages, tea, smoothies, and other drinks according to company recipes and quality standards.
- Ø Greet guests, take beverage orders, and provide friendly and effective customer service.
- Ø Operate coffee machines, grinders, blenders, and other café equipment safely.
- Ø Process customer payments accurately using the POS system.
- Ø Maintain cleanliness and sanitation of the coffee station, dining area, and equipment.
- Ø Restock coffee beans, milk, syrups, cups, and other café supplies.
Ø Follow food safety, hygiene, and health regulations at all times.
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Key Relationships

Key Relationships

- Ø Recommend beverages, pastries, and menu items to enhance the guest experience.
- Ø Assist with inventory control and report stock shortages to the supervisor.
- Ø Work collaboratively with kitchen and restaurant staff to ensure efficient service.
Ø Handle customer feedback and resolve concerns professionally.

Please Note: Job description is only a general guideline and will change depending on the organizational requirement.

📌 Barista (Kalyan)
🏢 Jupiter Hospital
📍 Kalyan