Job Description Summary
This role sits within the iRT software solutions team and will play a pivotal part in leading both pre sales and post sales customer implementation activities. Key responsibilities include assessing customer workflows, defining connectivity requirements, and driving the technical implementation framework. iRT is a rapidly growing product in the Oncology Therapy Guidance segment, addressing a critical customer need. In this role, you will collaborate closely with customers as well as service, commercial, and product teams to ensure a seamless experience and consistently high customer satisfaction.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world changing realities, and join an organization where every voice makes a difference — and every difference builds a healthier world.
Job Description
Roles & Responsibility-
Project Management Leadership:
• Work directly with customers to understand and document the site-specific workflows, data flows, system connectivity and implementation requirements for iRT.
• Translate customer requirements into implementation inputs, workflow configuration needs, and setup documentation.
• Act as a key point of contact and provide cross-functional leadership to service and customer teams on workflow and connectivity discussions during customer onboarding and implementation activities.
• Partner with internal teams to communicate recurring customer pain points and propose practical solutions.
• Help strengthen the overall customer success model by improving how workflow and connectivity needs are gathered, documented, and delivered.
Technical leadership:
• Provide subject matter expertise on iRT related interoperability, workflow configurations and IT interfaces.
• Develop processes and tools to automate critical integration tasks and augment human expertise, enabling p
📌 Lead Clinical Workflow (Bengaluru)
🏢 GE Healthcare
📍 Bengaluru
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