Service Delivery Leader - S&P; - Procurement Ops
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a quick-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Responsibilities:

Lead and guide the procurement team to achieve key performance metrics as defined in the Statement of Work (SOW).

Oversee ad-hoc sourcing and procurement activities to ensure the organization acquires the best value on all spend categories.

Prepare and analyze team performance reports, explain variances, and collaborate with partners to produce actionable performance insights.

Identify and execute Value Engineering initiatives to eliminate non-value-added activities, optimize costs, and enhance supplier relationships.

Lead process improvement and capacity optimization initiatives, collaborating across teams to deliver customer-centric solutions.

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