About this role:
Wells Fargo is seeking a Senior Loan Servicing Representative to support efficient and effective loan servicing operations while delivering a consistent customer experience. In this role, you will contribute to operational excellence, effective controls, and risk mitigation, helping ensure services are delivered accurately and efficiently. This is an chance to make a meaningful impact while supporting Wells Fargo’s broader focus on strong execution, customer centricity, and a robust risk and control environment.

In this role, you will:
• Support performance of less experienced Loan Servicing staff and overall effectiveness of team
• Provide lending support service in operations, documentation, and customer service to Credit teams
• Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area
• Perform administrative, transactional, operational, or customer support tasks
• Resolve complex client problems and inquiries
• Analyze issues, business requirements, standards, procedures,



and call trends to identify opportunities for improvement and help develop innovative plans within Loan Servicing functional area to improve business operations
• Provide subject matter expertise and interpretation of procedures to less experienced staff
• Use independent judgment to review and file claims while ensuring compliance with all federal, state, client and company policies, procedures, and regulations
• Interact with immediate Loan Servicing team, functional area, and internal peers outside work group on loan related servicing activities, as well as internal or external customers
• Participate in regional or team meetings, and provide guidance and training to less experienced individuals

Required Qualifications:
• 2+ years of Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Post

📌 Senior Loan Servicing Representative (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru