Job Description Summary

Payroll Operations Analyst owns end-to-end execution for an assigned payroll domain, ensuring 100% accuracy, timeliness, and compliance. The role acts as a domain SME, drives controls and quality trends, leads problem solving for systemic issues, and trains team members while partnering closely with HQ/onshore teams and external partners.

Primary Function

Own and lead end-to-end payroll operations for the assigned sub-team (Tax, Banking, Garnishment, Processing, or Final Pay), ensuring compliance and audit readiness. Drive continuous improvement, communication, and team capability building.

Principal Duties and Responsibilities
• Process payroll and/or final pay checks accurately and ensure pay is delivered on time, following documented procedures and checklists.
• Work pay run audit reports; research and resolve errors/issues before checks are printed or files are transmitted; escalate exceptions as required.
• Monitor payroll mailboxes and ticket queues; respond to requests/forms within the 24-hour SLA; document actions clearly and professionally.




• Apply US payroll policies, internal controls, and compliance requirements (confidentiality, approvals, audit trail) during daily execution.
• Support ad-hoc activities and year-end deliverables as assigned; adapt to peak volumes and critical timelines.
• Maintain current understanding of payroll calendar updates and process changes; complete required trainings on time.

Additional responsibilities for this level:
• Own domain governance: policies/controls, audit readiness, documentation set (SOPs, checklists, training materials) and regular reviews.
• Lead root cause analysis for systemic issues; drive corrective and preventive actions with partners (HQ/onshore, Finance, HR, vendors).
• Analyze trends and performance metrics; present insights and risk updates to leadership and stakeholders.
• Lead training plans for peak seasons; audit quality of recent/contract resources and provide coaching f

📌 Analyst Payroll FinOps (Bengaluru)
🏢 Target
📍 Bengaluru