Application Support Technician II (Bengaluru)

Application Support Technician II (Bengaluru)

14 Oct
|
Aecom
|
Bengaluru

14 Oct

Aecom

Bengaluru

Company Description

Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in outstanding demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

This role will primarily support the completion of day to day Blackline requests and concerns.



Prepare/Generate Blackline reports as well as documenting/maintaining the Blackline admin processes.

• Responsible for ensuring review of requirements for all Blackline support cases
• Monitor & ensure timely and accurate resolution/completion of Blackline support cases
• Prepare and update monthly SLAs for Blackline Support
• Prepare, generate and upload task/account reports in SharePoint
• Prepare quarterly bank matching result report
• May assist in audit-related requirements gathering or maybe assigned some audit tasks.
• Escalate issues and concerns to the Blackline System Administrator for raising Blackline IT Support ticket
• Prepare/maintain DTP processes and incorporate documentation updates as required.
• Monitors new unassigned accounts.
• New Entities for set up in Blackline/Oracle Extract table
• Perform Blackline related tasks as assigned
• Gather information and documentation to assist in investigat

📌 Application Support Technician II (Bengaluru)
🏢 Aecom
📍 Bengaluru

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