Manager, Field Engineering (Aurangabad)

Manager, Field Engineering (Aurangabad)

14 Oct
|
The Goodyear Tire and Rubber
|
Aurangabad

14 Oct

The Goodyear Tire and Rubber

Aurangabad

IN Aurangabad Full time JR-40113460 As a Manager - Field Engineering, you will serve as the voice of the customer and drive product excellence within the tyre industry. In this role, you will bridge customer insights with product development initiatives, ensuring continuous product improvement while effectively managing and controlling warranty costs. **Key Responsibility Areas** + You will champion the Voice of the Customer by translating field insights, claims data, and customer feedback into actions that improve product quality, reliability, and performance. + You will lead field engineering and product validation activities, including product trials, evaluations, OE Mileage Surveys, Scrap Tyre Surveys, and Customer Satisfaction Surveys. + You will analyze product claims, market intelligence, and performance trends to identify emerging issues, provide early warnings, and drive timely corrective actions. + You will strengthen warranty and field-return performance through returned-tyre audits, warranty analysis, loss monitoring, variance reviews, and recommendations that enhance cost effectiveness. + You will collaborate with Quality, Production, Design, AP Region, Sales, and Service teams to integrate field intelligence into product, process, and customer-focused improvements. + You will build technical capability by delivering training programs and workshops for internal teams, customers, and dealers on product performance, field issues, handling practices, and customer requirements. + You will drive continuous improvement by converting insights from claims, audits, surveys, trials, and customer interactions into sustainable business and product enhancements. **Education and Experience** + You hold a degree in Mechanical, Automobile, Production, or a related Engineering discipline. + You have at least 10 years of experience in tyre field engineering, product performance, quality, technical service, warranty management, or a similar role within the automotive or manufacturing industry. + You possess strong expertise in claims analysis, field investigations, product validation, root-cause analysis, and corrective-action management. + You demonstrate excellent stakeholder management and cross-functional collaboration skills across technical, commercial, and customer-facing teams. + You are proactive, customer-focused, and driven by continuous improvement, with a strong commitment to quality and product excellence. + You have deep knowledge of tyre construction, failure modes, vehicle applications,



field performance, and warranty practices. + You have hands-on experience leading field trials, mileage studies, scrap tyre surveys, returned-product audits, and customer satisfaction programs. + You have experience working with regional or global teams and influencing stakeholders without direct authority. + You have experience developing technical training content and building capabilities across internal teams, dealers, and customers.#LI-PS1 Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear (http://jobs.goodyear.com/default/go/Corporate-&-Professional/3944800/) A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.



If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at (phone hidden). When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for more information about Equal Chance laws. See Goodyear's EEO Policy Statement here (https://corporate.goodyear.com/content/dam/goodyear-corp/documents/policies/eeo-and-aa-affirmation/Goodyear-EEO-and-AA-Policy-Affirmation.pdf) . Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) (https://E-Verify%20Participation%20Poster%20English%20and%20Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear's Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here (http://recruitifi.com/app/public/agency-registration?solicited_employer=8ed14977-19f5-49d9-997f-9392c2c544dc%27%3Ejoin%20our%20RecruitiFi%20community) .

📌 Manager, Field Engineering (Aurangabad)
🏢 The Goodyear Tire and Rubber
📍 Aurangabad

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