Skills Required:

- Network Administration, Routing, Switching, Routers, Switches, Troubleshooting, Incident Response, Cisco Meraki, Meraki, HPE Aruba Networking EdgeConnect, Orchestrator, HPE SSE, SASE, SD-WAN, NGFW, ZBF, IDS/IPS, VRRP, IPsec, GRE, SWG, SSL/TLS inspection, Zero Trust, ZTNA, VRF, 802.1X, RADIUS, REST API, Syslog, SNMP, NetFlow/IPFIX, SIEM, SOAR, Splunk, ServiceNow

Duties and Responsibilities:

Rogue Device Enforcement:

- Own the intake, investigation, and resolution of rogue devices
- Enforce defined network access and security policies, including device isolation and remediation actions
- Partner with Network Security to refine response procedures, thresholds, and enforcement standards

NOC Operations & Network Support:

- Support NOC incident response for network-related issues, including break/fix and service restoration
- Manage Layer 2 network devices and coordinate RMAs for faulty hardware
- Perform APC UPS and battery replacements to maintain infrastructure resilience
- Monitor network health using Meraki Dashboard and Struxureware, escalating issues as needed

Incident & Service Management:

- Leverage ServiceNow for incident, request, and problem tracking
- Provide timely communication and updates to global teams and US-based stakeholders
- Support ISP management activities including DIA circuits, modems, and provider coordination

Qualifications and Requirements

- 1-3 years of enterprise/branch network voice/data communications experience preferred.
- Proficient computer skills; must be comfortable in MS Office and related applications.
- Proficient network skills and experience; CCNA, CCNP, and additional certification relevant to the position is preferred but not required.
- Proficient troubleshooting experience and certification in wireless networking is preferred.
- Experience in an enterprise network operations environment, including large-scale deployments and refresh of multiple technical theaters.
- Experience with SD-WAN infrastructure and security protocols




- Experience within cloud management and technology
- Effective verbal and written communication skills
- Strong understanding of network fundamentals (Ethernet, Wireless, VLANs, ARP, STP, DNS, DHCP)
- Hands-on experience with Meraki wireless and switching environments preferred
- Familiarity with rogue device detection and network security best practices
- Experience with ITSM tools, preferably ServiceNow
- Understanding of hardware RMA processes
- Ability to operate in a 24x7 support environment
- Solid communication skills for global and US-based stakeholder interaction
- Self-directed, ownership-driven mindset with sound judgment under pressure
- Secure SD-WAN and SASE:Working knowledge of secure, cloud-ready network architectures that combine branch SD-WAN with cloud-delivered Security Service Edge (SSE) controls.
- Next-Generation Firewall:Experience with stateful and zone-based firewalling, application-aware policy enforcement, IDS/IPS, DoS/DDoS protection, anti-spoofing, and security event logging.
- High Availability and Resilience:Ability to support stateful high-availability designs, VRRP-based gateway redundancy, pre-established SD-WAN/VPN tunnels, path monitoring, and failover troubleshooting.
- SSL/TLS Inspection and Secure Web Gateway: Understanding of outbound SSL/TLS decryption, secure web gateway controls, URL categorization, content inspection, threat scanning, and policy-based cloud security steering.
- Centralized Orchestration and Automation:Experience centrally creating, deploying, and auditing network and security policies; familiarity with zero-touch provisioning,



role-based access control, REST APIs, webhooks, and automated tunnel provisioning.
- Segmentation and Identity-Aware Policy:Strong understanding of security zones, VRFs, inter-zone policy, role-based segmentation, 802.1X, RADIUS, MAC authentication, and controlled traffic between Guest, IoT/OT, Corporate, and other network segments.
- Threat Intelligence and SIEM Integration: Familiarity with custom IDS/IPS signatures, URL/IP allow and block lists, reputation services, external threat intelligence, syslog export, and integration with SIEM, SOAR, or threat-intelligence platforms.
- HPE Aruba Networking Edge Connect:Hands-on exposure to HPE Aruba Networking EdgeConnect SD-WAN and Orchestrator, or comparable enterprise SD-WAN and centralized policy platforms

Preferred / Nice to Have:

- CCNA or equivalent networking training
- Experience with APC UPS systems and Structurer
- Prior NOC or Network Operations experience
- Exposure to security policy enforcement or SOC/NOC collaboration models
- API-Driven Operations:Experience using REST APIs for configuration management, firewall policy updates, and extraction of logs, metrics, alarms, and audit data.
- Monitoring and Telemetry:Familiarity with WebSocket alarms, SNMP polling and traps, Syslog, NetFlow/IPFIX, Splunk dashboards, and centralized security log analysis.
- Advanced Threat Detection:Awareness of cloud sandboxing, file detonation, zero-day analysis, multi-engine malware inspection, and endpoint quarantine workflows through NAC integrations.
- Offline Security Enforcement:Understanding of how branch appliances retain local policies, IDS/IPS signatures, URL categorization, and IP reputation data so enforcement can continue during temporary cloud-controller or WAN outages.
- Security Ecosystem Integration:Exposure to Aruba CX, ClearPass, HPE SSE, Splunk, MISP, ThreatConnect, Anomalies, BrightCloud/OpenText, Virus Total, ClamAV, or comparable technologies.

📌 Network Administrator (Bengaluru)
🏢 Ferguson
📍 Bengaluru