Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP for Oil & Gas Downstream
Good to have skills : Energy
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by diligently monitoring and analyzing various components of essential business systems. The role requires identifying issues promptly and delivering effective solutions to maintain seamless operations. This position demands a proactive approach to troubleshooting and collaboration with different teams to ensure system reliability and performance in a dynamic work environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to understand system requirements and challenges.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP for Oil & Gas Downstream.
- Good To Have Skills: Experience with Energy.
- Robust problem-solving abilities with a focus on diagnosing and resolving software issues.
- Familiarity with business process workflows related to oil and gas downstream operations.
- Ability to analyze system logs and performance metrics to identify root causes.
- Effective communication skills to liaise with technical and non-technical stakeholders.

Additional Information:
- The candidate should have minimum 3 years of experience

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru