POSITION OVERVIEW

We are seeking a highly accomplished, hands-on Senior Lead Operations Manager to join our enterprise technology leadership team. This pivotal role blends deep technical execution with strategic leadership across four core disciplines: JD Edwards EnterpriseOne (JDE E1), IBM Integration technologies, Cloud Architecture, and emerging Artificial Intelligence practices.
The ideal candidate is not a bystander manager — they roll up their sleeves, architect solutions, and directly contribute to development, configuration, and administration while simultaneously guiding a team of engineers and analysts. You thrive in fast-paced environments, absorb recent technologies at exceptional speed, and champion a culture of continuous innovation.
KEY RESPONSIBILITIES

Operational Leadership & Team Management
• Lead, mentor, and manage a cross-functional team of developers, CNC administrators, integration engineers, and cloud architects.
• Define operational KPIs, SLAs, and delivery roadmaps for all enterprise platform areas.




• Drive Agile/DevOps delivery practices including sprint planning, backlog grooming, and retrospectives.
• Act as escalation point for critical incidents and ensure timely resolution with root-cause analysis.
• Partner with business stakeholders, functional analysts, and C-suite to translate business needs into technology solutions.

JD Edwards EnterpriseOne — Development, Architecture & CNC Administration
• Provide hands-on technical leadership across the complete JDE E1 stack spanning custom development, functional configuration, CNC infrastructure, and Oracle database administration.
• Architect and develop JDE customizations using Business Functions (BSFNs), Named Event Rules (NERs), Report Design Aid (RDA), Form Design Aid (FDA), Table Design Aid (TDA), and Data Dictionary extensions.
• Design and deploy JDE Orchestrator Framework solutions — building orchestrations, connectors, cross-reference rules, and form requests to automate business w

📌 Senior Enterprise Software Engineer (Chennai)
🏢 Wolters Kluwer
📍 Chennai