About the Opportunity
A fast-growing startup in the fitness tech and talent development sector, we empower gyms, trainers, and wellness studios across India to scale their client base, retention, and revenue through data-driven client servicing and sales strategies. We blend fitness industry insights with modern CRM, automation, and relationship-building frameworks to help our partners grow sustainably—without compromising client experience.
Role & Responsibilities
- Engage with fitness studios, trainers, and wellness centers to understand their client retention & sales challenges.
- Proactively onboard new partners by guiding them through our client servicing tools and sales enablement workflows.
- Track KPIs like client churn, conversion rate, and upsell potential; provide actionable feedback to partners.
- Coordinate with internal product and marketing teams to customize onboarding and support journeys.
- Run periodic check-ins and training sessions to ensure partners maximize platform adoption and ROI.
- Collect client feedback and success stories to fuel case studies and growth campaigns.
Skills & Qualifications
- Must-Have
- CRM platforms
- Sales enablement tools
- Client onboarding
- Retention strategies
- Stakeholder communication
- KPI tracking
- Excel or Google Sheets
- Basic fitness industry knowledge
- Preferred
- Experience with fitness studios or wellness brands
- Familiarity with chatbots or automation tools
- Basic understanding of SaaS metrics
Benefits & Culture Highlights
- On-site hybrid culture with wellness perks and flexible hours.
- Work directly with gym owners and fitness entrepreneurs across India.
- Quick-track growth path into client success leadership or sales management.