Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As an Product Delivery Manager for Document Management Services (DMS), you will be engaged in setup and management of document templates and oversee document generation for multiple business lines. Your primary responsibility is to ensure efficient, accurate, and compliant document creation processes that support lending and business operations. You will execute on the product vision & roadmap of DMS capabilities with a focus on Document Generation, Document Search/Retrieval and transformational initiatives in support of the end-to-end lending document lifecycle and engagement across multiple stakeholders.
Job Responsibilities:
• Lead end-to-end product delivery, including intake, dependency and release management, operationalization, and performance reporting.
• Oversee change management and ensure compliance with risk, controls, and regulatory requirements.
• Manage timelines, resources, and stakeholder communications, proactively resolving blockers.
• Build deep product and business knowledge to serve as a strategic partner to product and technology teams.
• Lead cross-functional teams to implement document management solutions and integrate with banking applications.
• Use data to monitor progress, ensure quality deliverables, and meet success metrics.
• Foster continuous learning and growth within project teams, delegating tasks for effective delivery.
• Engage with senior management and stakeholders, providing updates and resolving issues and build strong relationships with stakeholders to understand needs and expectations.
• Anticipate challenges, remove obstacles, and drive continuous improvement.
• Promote lean program management, documentation standards, and operational excellence.
• Conduct team retrospectives and adjust a