14 Oct
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Azure Cloud Administrator II based in India (Gurgaon or Remote).
As an Azure Cloud Administrator II, you will play a key role in maintaining the stability, performance, and reliability of cloud environments while delivering exceptional technical support to customers. You will troubleshoot complex infrastructure and application issues, manage critical incidents, and help ensure business continuity across Azure-based systems. Working within a globally distributed support team, you will leverage your cloud administration expertise to resolve technical challenges and support evolving customer needs. You will work with Azure infrastructure services, networking, storage, computing resources, and Windows or Linux operating systems. Through proactive monitoring, effective incident management, and collaboration with cross-functional teams, you will help optimize cloud operations and minimize service disruptions. This role offers the chance to deepen your cloud expertise,
contribute to continuous service improvement, and make a meaningful impact in a customer-focused technology environment.
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Accountabilities:
• Maintain the stability, availability, security, and performance of customer Azure cloud environments.
• Respond to customer support requests through ticketing systems and phone calls, ensuring timely resolution in accordance with established service-level agreements (SLAs).
• Manage Level 2 support incidents raised by customers or generated through monitoring and automation tools.
• Investigate and resolve application downtime, infrastructure outages, performance degradation, and service interruptions, prioritizing critical incidents and minimizing business impact.
• Administer and troubleshoot Azure infrastructure services, including compute, networking, storage, scaling, load balancing, and content delivery networks (CDNs).
📌 Azure Cloud Administrator II (India)
🏢 Jobgether
📍 India