About Us
Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the prospect for high-potential career growth with a fast-growing company.
Our Core Values:
• Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect

• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement





• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate

• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive
The Team Manager is the individual who exhibits the highest level of expertise in performing a specialized job, task, or skill within the organization. A Team Manager is an employee of the highest standards who upholds and enforces known processes and procedures allowed by their lines of business and as prescribed by the company’s code of conduct.
Duties and Responsibilities:
• Manage the hiring, development, and performance of the team.

• Coach agents to successfully achieve their goals.

• Set team direction, resolve problems and provide guidance to members of the team.

• Inspire others to deliver t

📌 Team Manager | FinTech, Risk (India)
🏢 full potential solutions
📍 India