Job Description

Key Responsibilities:

Welcome and warmly greet guests, ensuring a personalized dining experience.

Handle guest queries, feedback, and complaints professionally and promptly.

Coordinate with F&B; service, kitchen, and other departments to ensure smooth operations.

Maintain strong guest relationships and encourage repeat visits.

Assist with reservations, table arrangements, special requests, and VIP guest handling.

Promote restaurant offerings, special menus, and events to guests.

Maintain high standards of grooming, communication, and hospitality.

Job Expectations

Excellent English communication; Hindi/Marathi will be an advantage.

Pleasant personality, robust interpersonal skills, and customer-service orientation.

Minimum Qualification

Bachelor's Degree in Hotel Management,

Minimum Job Experience

1-3 years

Reporting To

Director F&B;

Travel

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📌 Guest Relations Executive (Ghatiya)
🏢 Della Resorts & Adventure
📍 Ghatiya