Job Description Summary
MRO(Maintenance, repair, overhaul) Product Support Engineer (PSE) is responsible for providing technical leadership to in-service technical management of GEnx CDN & HPT components, throughout the product life cycle. PSE is also responsible for delivering technical support to shops, ensuring product safety, reliability, durability, shop customer responsiveness, cost of ownership, and productivity.

The PSE will own some of CDN & HPT (ATA’s), and will act as an interface with Engineering Organizations (Design, Repair, Analytics, Materials Engineering, PSE Module leader etc.), Maintenance, Repair and Overhaul Shops (MRO), Digital Services Solutions (DSS), based on business needs to support the fielded engines.

In this role, you will report to Sub-Section Manager, GEnx MRO PSE – SEEMS Section, JFWTC, Bangalore.

Job Description
Site Overview

Established in 2000, the John F. Welch Technology Center (JFWTC) in Bengaluru is our multidisciplinary research and engineering center. Engineers and scientists at JFWTC have contributed to hundreds of aviation patents,



pioneering breakthroughs in engine technologies, advanced materials, and additive manufacturing.

Roles & Responsibilities:
• Owning the in-service product reliability and the technical communication on field issues with our shop
• Own and drive customer outcomes for off-wing services delivered through the global MRO network, ensuring performance against Safety, Quality, Delivery, and Cost commitments.
• Lead MRO customer responsiveness for inquiries and technical data requests (DRs), ensuring timely, accurate, and qualified communication that meets or exceeds customer expectations.
• Serve as the primary technical interface for MRO customers, preparing and delivering clear technical communications, justifications, and recommendations that support shop findings and repair decisions.
• Facilitate MRO forums and best-practice sharing, driving alignment across sites, capturing lessons learne

📌 Advanced Lead Engineer/Lead Engineer (Bengaluru)
🏢 GE Aerospace
📍 Bengaluru