We are currently looking for highly skilled and established Key account manager/ Customer Success Specialists, for a deep IP technology platform company.
Responsibilities
Develop recent business through existing accounts by understanding the customer's business, identify and explore commercial opportunities with the accounts.
Build an incremental sales pipeline for financial services solutions.
Be a thought leader in the rapidly evolving and disruptive space of BFSI.
Regularly liaising with existing clients to identify new business opportunities.
Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.
Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.
Understand and clearly articulate CRMNEXT value proposition.
For this role you must have:
Experience in handling large enterprise accounts in domestic and international geographies
Experience of selling enterprise business applications to large banks
Experience in deepening client engagements and developing uncontested market space.
Critical thinking and strong decision-making abilities
Experience in devising Strategic Plans to expand sales and sales forecasting
Solution oriented and problem-solving skills Experience of proposal preparation, contract discussion and negotiation
You will have a dual role of a technology and business expert and help make decisions that will impact the business.
Excellent verbal and written communication skills
Prior experience of Customer facing role.
Good experience into CRM Sales/ Business development.
Strong expertise and passion for the banking and financial services vertical.
Qualifications
BE/BTech/ MSc IT/ MCA - With 60% throughout the academics.
Skills:- Customer Success, BFSI, Communication Skills, Effective communication, Customer Retention, Sales and Enterprise Sales