About the Role This role exists to close the gap between AI platform capability and real-world usage in a technical, developer-heavy organization. You will embed directly with engineering and technical teams to identify where AI platforms are creating friction, where adoption is stalling, and why — and then fix it. This is not a training or documentation role. Your users are experienced software developers and senior technical professionals who need a peer-level technical resource who understands both their workflows and the AI platform landscape deeply enough to drive meaningful change. You will work closely with the Team Lead and operate as the primary interface between the platform operations team and the engineering organization.
Scope boundary: This role focuses on platform adoption, workflow integration, and friction removal — not AI skill development. Prompt engineering methodologies, RAG pipeline design, vector search implementation, and AI application architecture are owned by the Engineering team. This role does not duplicate or overlap with that charter.





Responsibilities • Embed with engineering and technical teams to conduct structured workflow assessments: identify where AI tools fit, where they are underused, and what operational or integration barriers are preventing adoption. • Diagnose and resolve adoption blockers at the platform integration level — IDE plugin configuration, API authentication, network/proxy issues, enterprise SSO integration, and tool compatibility — working alongside developers, not around them. • Own the platform integration catalog: document which AI tools work with which internal systems, pipelines, and developer environments, and keep it current as platforms evolve. • Monitor usage analytics by team and platform; identify low-adoption patterns, investigate root causes, and drive targeted interventions in partnership with team leads. • Evaluate current AI platform capabilities and integrations as they release; assess fit against

📌 AI Platform Adoption Engineer (Bengaluru)
🏢 HCLSoftware
📍 Bengaluru