Location: India, Remote
Working hours: 8 PM to 6 AM IST
Experience: 3+ years in US Commercial P&C;

Harness is building an AI-native commercial insurance brokerage for small businesses across the US.
We’re looking for someone who really understands how a commercial insurance agency runs end to end, especially current business, E&S; submissions, binding and post-bind servicing.
This is not a data-entry or basic policy-processing role.

If most of your experience is updating Applied Epic, indexing documents, processing predefined tasks or doing basic validations from an SOP, this probably isn’t the right role.

What you’ll ownYou’ll work directly with our US producers, insureds, underwriters, carriers and wholesalers across the full lifecycle of an account.
This includes:
• Preparing and sending E&S; / wholesale submissions
• Working directly with underwriters and wholesalers on follow-ups, missing information and subjectivities
• Reviewing quotes and policies for coverage accuracy and E&O; issues
• Managing binding subjectivities through completion




• Processing endorsements and policy changes
• Creating and reviewing COIs, including AI, PNC, waiver and other endorsement requirements
• Managing inspections, recommendations and corrective-action follow-ups
• Handling cancellation notices / NOCs and payment failures
• Obtaining and organizing loss runs
• Following up aggressively on outstanding quotes, bind requests and policy documents
• Reviewing issued policies against what was requested and quoted
• Communicating directly with insureds when information, signatures, payments or documents are missing
• Occasionally jumping on calls with US clients directly to answer servicing questions, clarify requirements and help resolve issues
• Keeping producers updated and proactively moving every account forward

The person we wantYou understand the difference between simply processing a request and actually owning an account.
If an underwriter asks five questions, you know how to get

📌 Commercial P&C Operations Specialist, US Market (India)
🏢 Harness
📍 India