Job Title: Front Desk Receptionist
Location: Lowerparel, Santacruz, Andheri Powai, Andheri Lokandwala , Malabar Hills
Reports To: Office Manager / Clinic Supervisor
Status: Full time
Position Overview:
The Clinic Front Desk Receptionist is the first point of contact for patients and visitors at the clinic. This role is critical in creating a positive, welcoming environment, while managing administrative tasks that help maintain smooth operations in the clinic. The ideal candidate will be a friendly, professional, and detail-oriented individual capable of managing multiple tasks efficiently in a fast-paced healthcare setting.
Key Responsibilities:1. Patient Interaction:
• Greet patients and visitors as they arrive, providing a warm and professional welcome.
• Answer phone calls, respond to inquiries, and schedule appointments using clinic management software.
• Confirm patient appointments, reschedule as needed, and send reminders (via phone, text, or email).
• Check patients in for appointments, verify demographic and insurance information, and collect co-pays or outstanding balances.




• Maintain confidentiality of patient information in accordance with HIPAA guidelines.

2. Administrative Duties:
• Handle patient intake forms and ensure necessary documents are completed and filed correctly.
• Maintain accurate and up-to-date patient records, including medical histories, contact information, and insurance details.
• Process referrals and assist patients with any necessary documentation for specialist consultations.
• Provide patients with forms and information on clinic services, policies, and procedures.
• Prepare patient charts for upcoming appointments and file completed charts appropriately.

3. Scheduling and Coordination:
• Coordinate patient appointments and follow-up visits.
• Schedule procedures, tests, or specialist referrals as directed by the medical team.
• Assist in managing appointment calendars for multiple physicians or specialists, ensuring optimal

📌 Front Desk Receptionist (Mumbai)
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