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Key Responsibilities

• Reliability & Performance: Implement and champion SRE best practices to ensure the reliability, scalability, and performance of critical services.
• Full-Stack Observability: Design, build, and maintain our observability stack (Current Relic, GCP, Prometheus) using OpenTelemetry to provide actionable insights and enable AIOps.
• Agentic SRE & Automation: Develop and scale automation solutions to enhance agentic SRE capabilities, reducing manual toil and improving incident response times.
• 24/7 Operations: Participate in and improve our 24/7 support model, ensuring proactive incident management and rapid resolution for our global services.
• Infrastructure as Code (IaC): Develop and manage cloud infrastructure using tools like Terraform and Kubernetes, promoting immutable infrastructure principles.
• DevSecOps & CI/CD: Collaborate with development teams to embed reliability and security into the software development lifecycle (SDLC) and enhance CI/CD pipelines for safe, rapid deployments.
• Federated Collaboration:



Work within our federated SRE model to partner with domain engineers, establish Service Level Objectives (SLOs), and manage error budgets.

Required Skills & Experience

• 5+ years of professional experience in Site Reliability Engineering, DevOps, or a related role.
• Proficiency in at least one programming language such as Python, Go, or Java.
• Hands-on experience with cloud platforms (GCP preferred) and container orchestration technologies like Kubernetes and Docker.
• Strong expertise in designing and implementing observability solutions using tools like New Relic, Prometheus, Grafana, and OpenTelemetry.
• Proven experience in building and managing Infrastructure as Code (IaC) with Terraform.
• Experience working in a 24/7 production support environment and a strong understanding of incident management best practices.
• Familiarity with CI/CD principles and tooling (e.g., GitLab CI, GitHub Actions, ArgoCD).
• Excellent probl

📌 Site Reliability Engineer- GCP Cloud (Bengaluru)
🏢 BCE Global Tech - A Bell Canada
📍 Bengaluru