• Issue of Contracts
• Preparation and issuance of manpower and job work contracts in line with approved scope, rates, and commercial terms.
• Coordination with user departments, IR, finance, and HR to ensure contractual correctness.
• Verification of:
oScope of work (SOW)
oContract tenure and extensions
oRate structures and escalation clauses
oStatutory and compliance requirements
• Ensuring timely contract issuance to avoid operational disruptions.
• Contract Amendments
• Handling contract amendments arising due to:
oChange in scope or quantities
oRate revisions
oTenure extensions
oStatutory changes
• Ensuring all amendments are:
oReviewed, approved, and documented
oDigitally and physically archived
oCommunicated to all stakeholders
• Performance Feedback – VPRS
• Monitoring contractor performance through VPRS (Vendor Performance Rating System).
• Collection and consolidation of performance inputs from:
oUser departments
oSafety
oQuality and compliance teams
oIR
• Evaluation parameters include:
oManpower availability and productivity
oJob work quality and turnaround time
oSafety adherence and discipline
oCompliance behaviour
• Sharing performance feedback with contractors and initiating corrective actions where required.
• Grievances & Compliance
• Addressing contractor grievances related to:
• Coordination with IR, finance, and compliance teams to resolve issues proactively.
• Supporting internal and external audits related to manpower and job work contracts.
• Overall Control & Governance
• End-to-end control of manpower and job work contracts with focus on: