Pre-Sales Executive at VGP Promoters Pvt. Ltd.

Department: Sales & Marketing
Location: Injambakkam, Chennai
Reporting to: Pre-Sales Manager / Sales Head

Job Summary

The Pre-Sales Executive handles customer enquiries, qualifies leads, explains project details, schedules site visits, and supports the sales team in converting prospects into bookings. The role requires strong communication and customer relationship skills, along with consistent follow-up to support sales objectives.

Key Responsibilities

- Handle inbound and outbound calls to prospective customers.
- Respond to enquiries from Meta Ads, the website, walk-ins, WhatsApp, and referrals.
- Qualify leads based on customer requirements, budget, preferred location, and purchase timeline.
- Explain project features, pricing, payment plans, amenities, and offers.
- Schedule and coordinate site visits with the sales team.
- Maintain accurate customer records in the CRM system.
- Follow up regularly with leads through to closure.
- Coordinate with Marketing, Sales, and CRM teams to ensure seamless customer handling.
- Prepare daily, weekly, and monthly lead-status reports.
- Meet targets for lead qualification, site-visit generation, and conversion support.
- Provide a professional customer experience throughout the sales process.

Qualifications
- Bachelor's degree in any discipline.
- An MBA in Marketing is an added advantage.

Experience
- 0–3 years of experience in pre-sales, telecalling,



customer support, or real estate sales.
- Freshers with excellent communication skills may also be considered.

Required Skills
- Excellent communication skills in Tamil and English.
- Hindi or Telugu is an added advantage.
- Strong persuasion and negotiation skills.
- Customer-centric approach.
- Knowledge of CRM software.
- Proficiency in MS Excel and MS Office.
- Good presentation and interpersonal skills.
- Ability to work toward targets and meet deadlines.
- Team-oriented with a positive attitude.

Key Performance Indicators (KPIs)
- Number of leads contacted.
- Lead qualification ratio.
- Site visits scheduled.
- Site-visit conversion percentage.
- Customer follow-up effectiveness.
- CRM data accuracy.
- Customer satisfaction.

Working Conditions
- Six-day work week, with a weekly day off as per company policy.
- Flexibility to work on weekends and public holidays based on business requirements.
- Office-based role with occasional project-site visits.

Compensation
- Fixed salary plus incentives.
- Performance-based monthly incentives.
- Statutory advantages, including EPF, ESIC, bonus, and leave benefits, as applicable.

Preferred Candidate Profile
- Confident and persuasive.
- Interested in sales and customer interaction.
- Able to build long-term customer relationships.
- Self-motivated and results-oriented.
- Professional and committed to integrity.

📌 Telecaller (Tamil Nadu)
🏢 VGP Promoters
📍 Tamil Nadu